Section Delivery Faq

You can contact the carrier directly using the tracking number for your parcel, which is available in your Customer Account under Order History.

• La Poste on 3631 (single number not surcharged)
• Mondial Relay on 09 69 32 23 32 (single number with no surcharge)
• ChronoPost Shop2Shop on 0809 801 525 (single number)
• ChronoPost on 09 69 391 391 (price of a local call)
• Hermes (Germany) on 0049 (0)1 806 311 211 (single number without surcharge)

You can find this information in the Shipping & Delivery section.