Online Reviews Policy

This document governs the conditions under which customers who have purchased on decoalsace.fr use the ratings and reviews service for orders and purchased products.
1. Submitting a review
To submit a rating or review, the customer can visit decoalsace.fr and :
- Leave a review for the Shop
- Leave a product review from the product page or the "Product Reviews / Shop Reviews" section of their account
1.1 Automatic emails after order
2. Guarantees and obligations
By submitting a review, the customer guarantees that :
- They are the sole author and rights holder of the content
- All content is accurate and complete
- They are at least 18 years old
- The content does not violate this Policy or Déco Alsace's Terms of Use
- They respect the image and reputation of Déco Alsace
- They do not use the Service for commercial purposes
2.1 Prohibited content
- False, inaccurate or misleading
- Infringing on the property rights or confidentiality of third parties
- Illegal or harmful
- Defamatory, inciting hatred or discriminatory
- Paid or remunerated by a third party
- Containing viruses or harmful programs
- Enabling intrusion or alteration of systems
- Destabilising the Service
3. Sharing with Google
As part of the "Merchant Reviews" and "Product Ratings" programmes, the following data is transmitted to Google :
- First and last name of the author
- Email address used for the order
This data is shared solely for the management and publication of reviews. Google Privacy Policy
4. GDPR rights
- Right of access
- Right to rectification or erasure
- Right to object
- Right to restriction of processing
- Right to data portability
To exercise your rights : Contact us
5. Liability and use of content
6. Availability and applicable law
The Service is available 24/7, subject to interruptions beyond Déco Alsace's control. Use is governed by French law.
Last updated: May 2026







