×

Online Notice Processing Policy

Online Reviews Policy

Customer reviews Déco Alsace Obernai

This document governs the conditions under which customers who have purchased on decoalsace.fr use the ratings and reviews service for orders and purchased products.

1. Submitting a review

To submit a rating or review, the customer can visit decoalsace.fr and :

  • Leave a review for the Shop
  • Leave a product review from the product page or the "Product Reviews / Shop Reviews" section of their account

1.1 Automatic emails after order

Shop Review

Sent approximately 8 days after order

Access

Product Review

Sent approximately 10 days after order

Access

2. Guarantees and obligations

By submitting a review, the customer guarantees that :

  • They are the sole author and rights holder of the content
  • All content is accurate and complete
  • They are at least 18 years old
  • The content does not violate this Policy or Déco Alsace's Terms of Use
  • They respect the image and reputation of Déco Alsace
  • They do not use the Service for commercial purposes

2.1 Prohibited content

  • False, inaccurate or misleading
  • Infringing on the property rights or confidentiality of third parties
  • Illegal or harmful
  • Defamatory, inciting hatred or discriminatory
  • Paid or remunerated by a third party
  • Containing viruses or harmful programs
  • Enabling intrusion or alteration of systems
  • Destabilising the Service

3. Sharing with Google

As part of the "Merchant Reviews" and "Product Ratings" programmes, the following data is transmitted to Google :

  • First and last name of the author
  • Email address used for the order

This data is shared solely for the management and publication of reviews. Google Privacy Policy

4. GDPR rights

  • Right of access
  • Right to rectification or erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability

To exercise your rights : Contact us

5. Liability and use of content

Déco Alsace may use, modify, publish or distribute submitted content. Content is not guaranteed to be deletable and Déco Alsace cannot be held liable for interruptions to the Service.

6. Availability and applicable law

The Service is available 24/7, subject to interruptions beyond Déco Alsace's control. Use is governed by French law.

Last updated: May 2026

close

Saved for later