Section Delivery Faq

The time it takes to validate your order is the time it takes to check that there are no errors in your order and that the payment method you have used is valid.

The preparation time corresponds to the time taken by the seller to prepare your Order and deliver the parcel to the carrier (La Poste, Colissimo, Chronopost, Mondial Relay, etc.).

These first two times are often included in the dispatch time (validation time + preparation time = dispatch time).

Delivery time is the time taken by the carrier to get your parcel from the seller's warehouse to your delivery address.

You need to add up the dispatch time and the delivery time to find out when you can expect to receive your order.

We prepare your order as soon as we receive it, then pass it on to the carrier.

The estimated delivery time begins the day after we receive your order.

You can find this information in full in the Shipping & Delivery section.