Section Delivery Faq

Depending on the season, the number of parcels sent per day is more or less high, which sometimes leads to storage saturation in the Point Relais®|Locker.

When the Point Relais®|Locker outlets are full, the carrier may choose to drop off the parcel at another collection point:

• Automatically: at the nearest Point Relais®|Locker to the one initially chosen.
• Following an e-mail from the carrier inviting you to choose a new Relay®|Locker Point.

In all cases, the carrier will do everything in its power to deliver your order as quickly as possible.