Section Order Faq

I have a problem with my Order, what should I do?

If you encounter a problem with your Order, you can contact us directly from the Contact page, but don't hesitate to consult our FAQ - you might just find the solution to your problem!

Fast delivery

Relay or home delivery

Payment 2 or 3 times

100% secure payments

Easy returns

14-day returns policy

Click and Collect

Pick-up in Obernai

French

| German

| English Shop Déco Alsace Obernai in English

Colissimo, Lettre Suivie, ChronoPost, délivengo and Mondial Relay

Visa, CB, MasterCard, PayPal, Bank Transfer and Alma

Trésors d Argan / La Boite aux Trésors - 4 Street Sainte-Odile - 67210 Obernai - France
Open Tuesday to Saturday from 10am to 6pm non-stop, Sunday in season - Closed on Monday
Any questions? Call us on +33 9 50 12 30 24

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Cookie policy Customize cookies

Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


PHP_SESSID	www.decoalsace.fr	The PHPSESSID cookie is native to PHP and allows websites to store serialised status data. On the website it is used to establish a user session and to pass state data through a temporary cookie, which is commonly known as a session cookie. These Cookies will only remain on your computer until you close your browser.	Session
PrestaShop-#	www.decoalsace.fr	This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop.	480 hours

Analytics cookies

Yes

Description and cookies

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.


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Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

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Section Order Faq

I have a problem with my Order, what should I do?

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