×
Blog navigation

Latest posts from Blog Alsace

The Alsace and Georges Ratkoff 2027 calendars have arrived
The Alsace and Georges Ratkoff 2027 calendars have arrived
2966 views 1537 Liked

Large-format ephemeris wall calendar 2027, 12 illustrated months from January to December, original watercolours by...

Read more
2027 Alsace Calendar Tea Towels, Villages and Storks by Anne Bollinger
2027 Alsace Calendar Tea Towels, Villages and Storks by Anne Bollinger
4388 views 3583 Liked

Discover the 2027 Alsace Calendar Tea Towels, two exclusive creations illustrated by Anne Bollinger: Alsatian...

Read more
L'Alsace de Hansi 2027 Calendar, available from May 26th!
L'Alsace de Hansi 2027 Calendar, available from May 26th!
2510 views 1986 Liked

Discover the L'Alsace de Hansi 2027 wall calendar, 16 months from September 2026 to December 2027. A must-have for...

Read more
A new phone number for better service
A new phone number for better service
2600 views 1546 Liked

As part of our commitment to a more professional customer service, we now have a dedicated phone line exclusively for...

Read more
Discover the new Déco Alsace logo!
Discover the new Déco Alsace logo!
7847 views 4583 Liked

Déco Alsace unveils its new logo, combining modern design and authentic Alsatian identity.

Read more

Latest comments

Shop2Shop delivery in France and Europe

7325 Views 2573 Liked
 

We regret the withdrawal of the Shop2Shop by Chronopost delivery method in France and throughout Europe following numerous problems encountered in recent months.

Indeed, many shortcomings reported by our customers prevented them from collecting or simply having a parcel delivered by these services.

  • A large number of Relay Points were closed for no apparent reason, but were still available when the Customer chose one
  • Loss of parcels without any responsibility on the part of the carrier
  • Total incomprehension of how the carrier works, no longer supervised by a human but by an AI!
  • and the list goes on!
  • It is preferable to no longer offer a defective delivery service and to maintain the current solutions offered.

It is preferable to no longer offer a perfectible delivery service and to maintain the current solutions offered.

The countries concerned by the withdrawal of the delivery method are France, Germany, Austria, Belgium, Luxembourg, Italy, Portugal, Spain and the Netherlands.

We hope that these services will improve in the future, enabling us to offer them again.

For the time being, we are only offering Shop2Shop by Chronopost in France.

 
Tags : Europe, Shop2shop
Posted in: Events

Leave a comment

Log in to post comments

Top
close

Wishlist