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Alsatian Glasses and Carafes - The Art of the Alsatian Table

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Alsatian Expressions, Expressions of the Alsatian Dialect...

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Pay in 4 Interest-Free Instalments with PayPal on Déco Alsace

Posted in: New products from Alsace, Did you know ?

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Recipe for Traditional Alsatian Sauerkraut

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Alsatian Sauerkraut is without doubt the most famous dish of Alsatian gastronomy. It is the "choucroute garnie" which...

Recipe for Traditional Alsatian Baeckeoffe

Posted in: Alsatian Recipes

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Baeckeoffe is a traditional Alsatian dish, which takes more than 24 hours to prepare and consists of potatoes, meat...

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Posted in: New products from Alsace, Did you know ?

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Alsatian wine-growing tradition extends all the way to the glasses ! Discover our selection of Alsatian glasses and...

The Witches of Bergheim - True History or Legend?

Posted in: Did you know ?

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From 1582 to 1683, in Bergheim - the very village voted France's Favourite Village in 2022 - 40 women were accused of...

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Posted in: Events, Did you know ?

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FRANCK RAMAGE on Alsatian Calendars - A Tradition Through the Months

★☆☆☆☆ (1.0)

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Oui tres dommage et décevant, je l'achète tout les ans a...
GILLES LÉOTHAUD on Alsatian Calendars - A Tradition Through the Months

★☆☆☆☆ (1.0)

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2025 Holiday Season, New Features and WhatsApp Contact

As the festive season approaches, our entire team would like to wish you all the best and thank you warmly for your trust and loyalty.

Your satisfaction and the quality of our e-commerce customer service remain our top priorities.

As part of our ongoing efforts to improve the customer experience, we would like to inform you of several important changes to our contact methods.

Firstly, our telephone number has changed. The new business number, 07 43 62 03 67, is now the only number to use to contact our customer service team by telephone.

It has been updated throughout our online store to ensure that the information provided is clear and up to date.

We are also pleased to announce the integration of WhatsApp Business on our website.

This new communication channel makes it easier for you to contact our online customer support team, whether you have a question about a product, a request for a quote or any other queries.

Important information: temporary closure

We would also like to inform you that our establishment will be closed for holidays from 5 to 8 January 2026 inclusive.

During this period, order processing, shipping and telephone responses will be temporarily suspended.

However, customer service via email and contact form will remain available. All requests will be processed as soon as we reopen.

Our telephone and WhatsApp customer service is available Monday to Friday, from 10 a.m. to 6 p.m., except during exceptional closure periods.

We wish you a very happy holiday season and remain at your disposal to assist you before and after this short break.

Tags : Closure in january 2026, Customer service unavailable, E-commerce customer information, Exceptional closure, Online shop holidays, Order processing times

Posted in: Events