Discover the 2027 Alsace Calendar Tea Towels, two exclusive creations illustrated by Anne Bollinger: Alsatian...
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Discover the 2027 Alsace Calendar Tea Towels, two exclusive creations illustrated by Anne Bollinger: Alsatian...
Discover the L'Alsace de Hansi 2027 wall calendar, 16 months from September 2026 to December 2027. A must-have for...
As part of our commitment to a more professional customer service, we now have a dedicated phone line exclusively for...
Déco Alsace unveils its new logo, combining modern design and authentic Alsatian identity.
Understand the difference between use-by and best-before dates to safely consume sterilized foods in jars and reduce...
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Collecting your parcel on time is essential to avoid it being automatically returned to the sender. Whether you are in France or Europe, deadlines vary depending on the type of collection point.
When your parcel arrives at a Locker or Point Relais®️, you have five calendar days to collect it, including Sundays and public holidays.
For example: a parcel delivered on Wednesday must be collected by the following Monday at the latest.
What happens if you exceed this time limit?
The parcel will be returned to the sender and you will be charged for the re-shipping costs.
⚠️ It is not possible to extend the collection period.
When your parcel arrives at a Locker or Point Relais®️, you have five calendar days to collect it, including Sundays and public holidays.
No claim will be accepted if the collection period has expired. Storage conditions and time limits are determined solely by the carrier, and we have no authority to modify them. For a longer holding period, we recommend choosing home delivery.
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Dave concert at the Estivales d'Obernai
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Amaury Vassili at the Estivales d'Obernai
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