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Alsace is one of France's richest regions for gastronomy and craftsmanship. Its specialities - Munster AOP, prepared sauerkraut, Gertwiller gingerbread, wines from the great grape varieties, Soufflenheim pottery, embroidered table linen - are renowned well beyond regional borders. Yet for those who do not live nearby, obtaining these authentic products is not always straightforward.
Ordering online from an Alsatian specialist is the most practical solution for receiving carefully selected, transport-ready products delivered as quickly as possible. It is also an excellent way to give an original and authentic gift to a loved one, without the need to travel.
Alsatian food products fall into two main categories according to their shelf life:
Long-life products: gingerbread, artisan jams, biscuits, mustards, flavoured oils, spirits and eau-de-vie. These products are easy to transport with no special temperature requirements. They form the core of online orders and can be shipped anywhere in Europe without difficulty.
Fresh or vacuum-packed products: Munster AOP, presskopf, prepared sauerkraut, terrines. These products require appropriate packaging and fast delivery. They are generally vacuum-packed or in sterilised jars to guarantee their preservation during transport. The use-by date should be checked on receipt.
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Made in France
Made in France
Shipping wines between private individuals or from an online shop is perfectly legal in France and the European Union. Bottles are individually wrapped in bubble-cell protectors or special anti-breakage cartons to avoid any risk of damage during transport.
A few precautions are advisable however: avoid ordering wines during periods of intense heat (July-August) if you are not certain of being present at delivery, as a bottle left for several hours in a parcel shop during summer heat may suffer from temperature variations. In such cases, opt for home delivery or delivery to an air-conditioned parcel shop.
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Made in France
Made in France
Soufflenheim pottery, blown glass, Christmas baubles and decorative ceramic or glass objects require particularly careful packaging for transport. At decoalsace.fr, every fragile item is individually wrapped in bubble wrap and then secured in a reinforced carton sized to fit. All parcels are systematically insured against breakage.
If damage is found on delivery, it is essential to note precise reservations on the carrier's delivery note before signing, and to take photographs of the damage immediately. Then contact customer service within 48 hours to initiate the replacement or refund procedure.
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Made in Europe
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Several delivery options are available to meet all needs:
Mondial Relay: delivery to a parcel shop within 3 to 5 working days in France. This is the most economical solution for non-fragile parcels. The network has more than 15,000 parcel shops in France, guaranteeing a collection point near you.
Colissimo: home or post office delivery within 2 to 3 working days. Recommended for fragile parcels or urgent orders.
Chronopost: express delivery the next or following day. Ideal for a last-minute gift or an urgent order before the holidays.
For deliveries across Europe (Germany, Belgium, Luxembourg, Switzerland, the Netherlands and beyond), international transport options are available with delivery times of 3 to 7 working days depending on the destination.
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For a ready-made Alsatian gift, gift sets are the ideal solution. They bring together a selection of complementary products, carefully presented in gift-ready packaging. Gourmet sets, wine sets, craft sets: each formula is designed to surprise and delight, without the need for extensive searching.
Sets can also be personalised with a handwritten gift message, to be indicated when ordering in the dedicated field. A thoughtful extra that is greatly appreciated for birthdays, celebrations, weddings or professional events.
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Gourmet Gift Sets and Baskets
Authentic Alsace Gift Set : from the Hive to the Table
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For a successful order, a few simple habits make all the difference. First check the estimated delivery times before placing your order, especially during the holiday season (November-December) when carriers are particularly busy. Plan your orders at least one extra week ahead of usual during this period.
Also remember to check your delivery address before confirming your basket, especially if you are shipping directly to the recipient of a gift. A correct phone number is essential so that the carrier can contact you in case of absence.
Finally, do not hesitate to use the welcome code BIENVENUE offered to new customers for a 5% discount from 99€ of purchases - a great way to treat yourself or your loved ones while making a saving.
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