Following a number of cases of Tracked Mail lost and/or mislaid by the Post Office (particularly during the summer and holiday periods) and poor follow-up, we have decided to introduce a new Registered Mail service.
In the same way as for Parcels, from now on items will be hand-delivered by the postman and, if necessary, collected from the post office.
From Friday 13 December, Tracked Mail in France will be replaced by Registered Mail, enabling customers to receive their mail by hand against signature with acknowledgement of receipt, delivery from Monday to Saturday and €16 insurance cover in the event of loss or theft.
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